Shipping Policy

We provide free standard shipping from our US warehouse for eligible US orders. Orders are processed as quickly as possible and tracking is sent once a parcel leaves the warehouse.

Address changes

Contact support@lumovahealth.com immediately. We cannot guarantee an address can be changed after fulfilment begins.

Delays or missing parcels

If tracking has not updated or a parcel appears lost, contact our team with your order number so we can investigate.